FAQ

WitlySupplyCo. is a research and development project, created by Witly.

Our goods are made with makers in mind.

Witly is our parent company; an agency for makers that specializes in physical goods and digital marketing tools that matter. 

Our products are made to be worn by makers of all gender and identity.

To find the perfect fit for you, we have included sizing charts on all of our product pages.

We suggest washing all garments inside out, in a cold water cycle, and hanging to dry.

For all dishware, we suggest hand washing.

Feel free to email us at hello@witlysupply.co.

Our fulfillment and production facility at Witly, located in Hamilton, ON.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

To return your product, please email us at: hello@witlysupply.co

Sorry about that! 

Please contact us at hello@witlysupply.co within 5 business days of receiving the item(s) and we’ll make it right!